1. Introduction
Welcome to Zyxolent. We operate the website where we offer high-quality filtration products designed to support cleaner, safer, and more efficient water and air systems for customers across the United States.
This Privacy Policy explains how Zyxolent LLC (“Zyxolent,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or make a purchase. Your privacy matters to us, and we are committed to maintaining a secure, transparent, and trustworthy online experience.
2. Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or filtration products you view, referral sources, search terms, and how you interact with the website. This data is referred to as Device Information.
Device Information is collected using cookies, log files, web beacons, tags, and pixels to help us understand customer behavior and improve website functionality and performance.
When you make or attempt to make a purchase, we collect information necessary to process your order. This includes your name, billing and shipping address, payment information, email address, and phone number. This data is referred to as Order Information.
When we mention Personal Information in this policy, it refers collectively to Device Information and Order Information.
3. How We Use Your Personal Information
We use Order Information to process transactions, fulfill orders, arrange shipping, send order confirmations, provide customer support, and prevent fraudulent activity. Where legally permitted, we may also use this information to share updates, promotions, or relevant product information related to Zyxolent filtration solutions.
Device Information helps us optimize our website, understand how customers interact with our filtration products, evaluate marketing effectiveness, and maintain site security.
4. Sharing Your Personal Information
We share Personal Information only with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and analyzing website performance.
We may also disclose Personal Information if required to comply with applicable laws, regulations, legal processes, or lawful government requests.
Zyxolent LLC does not sell, rent, or trade your Personal Information.
5. Your Rights
You have the right to access the personal information we hold about you and request corrections, updates, or deletion where applicable.
U.S. residents may have additional rights under state privacy laws, including the right to know what personal data is collected and the right to request its deletion. Zyxolent LLC does not sell personal information.
6. Do Not Track
Our website does not change its data collection practices in response to Do Not Track signals from web browsers.
7. Data Security
We take reasonable and appropriate measures to protect your Personal Information. Sensitive information, including payment data, is transmitted securely using SSL encryption. Access to personal data is restricted to authorized personnel only.
8. Data Retention
We retain Order Information for our records unless and until you request its deletion, subject to legal, accounting, or operational requirements.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe a child has provided us with Personal Information, please contact us so we can remove it promptly.
10. Links to Other Websites
Our website may contain links to third-party websites. Zyxolent LLC is not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us using the details below:
Business Name: Zyxolent LLC
Telephone: 1.888.416.4441
Email: support@zyxolent.com
Address: 9941 Manchester Hwy,